Frequently Asked Questions

We welcome all questions, comments and concerns. If you don't see the answer to your questions here, please check the FAQs sections at the bottom of our product pages, contact us by email, or use the chat bot feature on this website.




We accept Visa, Mastercard, AMEX and Discover credit cards.

Absolutely! In fact, it is statistically safer to use your credit card over the Internet than in a restaurant or department store. Our servers use Secure Sockets Layer (SSL), an encryption technology that works with all browsers, so that only can read a customer’s personal information.

Because of an unforeseen increased demand, Zebra CBD may sell out of any product at any time. However, we do everything within our power to always have product in our warehouse.

THC and CBD are both natural compounds found in Cannabis however, THC is the psychoactive which gives you the feeling of being high, while CBD does not contain the same psychoactive effects. 

Returns & Cancellations

At Zebra CBD, we are confident in our products and committed to providing our customers with the most advanced CBD supplements on the market. We want you to be 100% happy with the products you buy from us.

That's why your first order from is backed by our 90-Day Money-Back Guarantee.

If ZebraCBD products aren't the best you've ever tried, simply return your first order within 90 days for a prompt and courteous 100% refund of your full purchase price (minus shipping), even if you’ve used the entire container. No questions asked.

With our 100% No-Hassle, Money-Back Guarantee, returns are as easy as 1-2-3! See our Returns/Cancellations page for complete instructions.

Orders cannot be canceled or altered once completed. Due to our commitment to processing orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment.


We process and ship orders within one business day. Delivery time is typically 2-3 days business days within the U.S. We offer free shipping on all orders over $50. For complete shipping information. please see our Shipping page.

We ship to all 50 U.S. states.

Please email us to report an item that arrived damaged. When an item is damaged during shipping, please keep all shipping materials for inspection by the shipping agent.

Our natural Zebra CBD balm and rub are free of synthetic stabilizers and waxes that could prevent melting at extreme temperatures, but could also harm your health. Variations in temperature do not change the effectiveness of our products. See our tips for how to restore them to their original consistency. 

Subscribe & Save Program

Our Subscribe & Save Program offers you deep discounts on our products and free shipping on many of them. Simply select a Subscribe & Save option when placing your order, and your supplements will be automatically shipped according to the schedule you select. Thereafter, you will continue to receive a fresh supply according to the delivery schedule you selected for as long as you stay a member of our Subscribe & Save Program.

The card you provide when you place your initial order will be automatically charged the discounted price on future orders. You may cancel your subscription any time, no questions asked. (Orders already in process cannot be cancelled so be sure to cancel at least 3 business days in advance of your next scheduled ship date.)

You may cancel an order directly by logging into your account on prior to an order being processed. Unless you contact our customer care department by email to cancel scheduled Subscribe & Save orders, product will be shipped to you as scheduled and you will continue to be billed at the recurring order price.

Your request for cancellation, by email, will be processed immediately during our regular customer care hours, Mon-Fri 9:00 am to 5:00 pm EST. However, you will be responsible for any charges, billing or shipments that have already been processed, shipped to you or that have been delivered at the time of your cancellation.

All cancellation requests, will receive an RMA number and a confirmation email. Please keep this number for your records. Any future discrepancies resulting from not having an RMA number will be resolved at the discretion of the company.